For nearly two decades, Memorial Business Systems (MBS, Inc.) has offered cemetery and funeral home / cemetery combination management software designed specifically for the needs of the deathcare industry.  Our client base includes hundreds of organizations throughout the Americas and Australia.

 

 

 

 


MBS and Industry Events CalendarMBS NewsletterMBS Press Releases


Table of Contents

(click on any article title to move directly to that article)

The Podium--A Quick Overview of this issue

Tech FlashTRAC$: Getting the Most from Your Receivables

Feature Spotlight - Cremation Services

Spring 2003 Calendar of Events - Where will MBS be this Quarter?

Did you know? - MBS has been working on their on-line FAQs

Hints and Tips - Helpful Suggestions and other items of interest

TechFAQs Creating a list of available spaces in IMAP

Sites Unseen – Interesting Web Sites

Some thoughts from the CEO - Upfront Cash for your AR by Fred Miller

Special Feature: Utilizing Unapplied Cash

The Podium

Happy Spring! We at MBS hope all of you are having a productive 2003 and that the season is beginning to show its beauty around you.

At MBS it has already been a busy year filled with the anticipated release of Nexus XP v. 3.2, as well as the excitement of meeting with so many old and new friends at the March 2003 ICFA convention in Las Vegas.

To help your year be as productive and positive as possible, we are utilizing the opportunity of our newsletter to communicate great ideas for using our software and your own PC.

Starting right off on page two, techFLASH will discuss how to use your MBS system to get the most out of your receivables through TRAC$. If you have a crematory of any size, don’t miss the Feature Spotlight, which is also on page two. This article focuses closely on the enhanced Cremation Services feature of Nexus XP in version 3.2 and includes details on using this element of your updated system. Learn even more by reading our Definition of Terms with two Nexus XP concepts—PINs and Unapplied Cash— and also learn how to get more from your system by visiting our online FAQs in the Support Subscriber section of our MBS web site.

Once you are ready to move on for more education, make the most of your computer with our Hints and Tips section. Our TechFAQs focuses on IMAP with details on how to get a complete list of your available space inventory from your cemetery maps. Just for fun, our Sites Unseen focuses on gardening and home improvement web sites to help you—and us—get more enjoyment and productivity out of our homes and gardens. We also encourage you to visit many of the industry events suggested on our Events calendar on page three. Who among us wouldn’t want to go to the convention in Hawaii!?

Stop on page four for information on getting cash up front for your Accounts Receivables and a special Nexus XP feature on utilizing unapplied cash in your organization and software system.

Again, Happy Spring! Enjoy!

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©Copyright MBS, Inc. January 2002

For Article Suggestions, Copies or Requests, please email Tom Balducci at tbalducci@mbs-intl.com.

For Site Corrections or Suggestions, please email jmcquiston@mbs-intl.com.

Thank you.

techFLASH

TRAC$: Getting the Most from Your Receivables

Who doesn’t have a problem with delinquencies? Keeping up with accounts receivable sometimes is quite the battle, but imagine if you could prevent the delinquencies you are faced with every month before they occur.

Many of our software clients are aware of our TRAC$ system for accounts receivable tracking, but don’t realize it was created as a system to prevent delinquencies. Many also don’t know that the TRAC$ add-on is tied directly into Nexus XP, which means that the necessary information for TRAC$ to run properly is already in your Nexus XP system. Once the add-on program is loaded, TRAC$ can even be accessed from the Nexus XP menu.

Working hand in hand with Nexus XP, TRAC$ reads information stored in Nexus XP’s data files to obtain ownership information, calculate delinquency amounts and determine due dates. After accessing this data, TRAC$ can automatically combine it with letter templates created uniquely by each company to create mail merge documents and labels. This information can also be displayed for further scheduling based on triggers and dates determined by the customer, as well as utilized for active collections calling. Payment and contact information are then stored in the system and can be used in future contacts with the organization’s customers.

Prevention is handled by TRAC$ allowing and scheduling customer contact prior to payment due dates. Through this you can use TRAC$ to schedule reminder letters before the due date occurs, which in turn helps your clients avoid late fees and you avoid the expense of collections.

The flash is that this is all available today. TRAC$ is currently loaded as a link from Nexus XP so that it can be added on at any time and run directly with information already in Nexus XP to prevent the delinquencies many organizations are faced with each day.

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Feature Spotlight: Cremation Services

This issue’s feature spotlight shines on the management of Cremation Services, which while having always existed in Nexus XP, received a boost in version 3.2.

Utilizing this feature in Nexus XP allows you to record critical and often required information related to each cremation service as it happens.

Proper authorization is ensured by recording the person who authorized the cremation and a set of check boxes indicating the presence of a signed death certificate and a Justice of the Peace or Medical Examiner release. Additional detail captured includes whether the deceased is embalmed, their gross weight and height , who is presenting the body, and the entry container. A Cremation Card can be printed for to accompany the remains once these fields are completed.

Operationally, the system retains the starting and ending date and time of the cremation and calculates elapsed time. You can identify the retort used, the retort operator, processor and cleaner and define the exit container used for the cremains. We can also identify any associated Contracts for financial details and associated Services for references to burials, entombments or inurnments. A medallion or tag number can be associated with the cremains and comments can be entered to provide as much additional note taking as desired.

Multiple Dispositions can be entered allowing for a complete record of the movement of the cremains until final disposition.

Access and enter information by selecting Cremations from the Transactions menu bar in Nexus XP. After selecting this menu option, operators are allowed to either select and edit an existing cremation by selecting the desired service and clicking <Edit> or to add a completely new service by clicking the <Add> button.

Should your facility operate a crematory of any size, be sure to investigate the enhanced cremation service features of Nexus XP and learn how it can serve you.

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Calendar of Events

April

April 27-30 Western Cemetery Alliance Annual Conference—Kohala Coast, HI

April 30-May 3 Catholic Cemeteries of the West Annual Convention—San Francisco, CA

May

May 4-6 New York State Association of Cemeteries—Albany, NY

June

June 8-10 North and South Carolina Cemetery Associations 8th Annual Joint Convention—Myrtle Beach, SC

June 12-13 Kentucky and Indiana Cemetery Associations First Joint Convention and Trade Show—Louisville, KY

Visit our complete events calendar at http://www.mbs-intl.com/Events.htm

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wpe6D.jpg (5096 bytes)

...MBS has been adding new FAQs to their web site?

Over the past several months MBS has been updating their Nexus XP and IMAP FAQ lists for their support subscribers web pages. Be sure to check these out for new ideas and quick answers to your most common questions.

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Control the CD Eject Function and More from Your Taskbar (Win 2000)

If you have a computer tower case that rests on the floor, it may be bothersome to reach down and push the Eject button on your CD-ROM drive. Windows 2000 Professional allows you to play, pause, stop, and eject CDs from the taskbar. By right clicking the CD Player icon, you can also select any track, jump to the previous or next track, and create and edit play lists. To add this capability to your taskbar:

1. On the Start menu, point to Programs, point to Accessories, point to Entertainment, and then click CD Player.

2. On the Options menu in CD Player, click Preferences.

3. In the Preferences dialog box, on the Player Options tab, click the Show Control on task bar check box.

4. Click OK.

Aren’t you dashing? (Microsoft Word)

What separates the word processor from a typewriter? Typographical experts (also known as "font nerds") insist that it's the word processor's ability to use typographically correct dashes instead of minus signs—specifically, an em dash instead of two minus signs and an en dash instead of one minus sign. So, how can I insert these characters into my documents?" Easily, as follows:

1. To type an em dash, press Ctrl + Alt + the minus sign on the number keypad.

2. To type an en dash, press Ctrl + the minus sign on the number keypad.

Of course, continue to use the minus sign to indicate subtraction, if the need ever arises.

Make like a banana and split (MS Excel)

Sometimes, being able to look at two or more areas of your worksheet at the same time is really helpful--like when you're creating a formula in row 200 that refers to cells in rows 3 and 5. No problem. You can split your Excel 97 or higher window to view two or more parts of the same document at the same time. Here's how:

1. Click on the split bar (the tiny box on top of the vertical scroll bar or at the right of the horizontal scroll bar) or choose Window>Split

2. When the double-arrow pointer appears, drag the split bar to the desired position.

3. Use the scroll bars to display the appropriate worksheet areas in each window.

When you're finished, double-click on the split bar(s) to remove it (them).

Date a Cell (MS Excel)

To insert today's date into a cell, click on the cell and then simultaneously press CTRL + ; (The control and semicolon keys).

Change the Default Number of Sheets (MS Excel)

To change the default number of sheets that appear in a new Excel workbook, go to Tools>Options and pick the General tab. Change the Sheets in New Workbook number.

Spread Out! (MS Excel)

If you've got a workbook with lots of tabs, you may not have enough room to display them all. But you can display as many as possible by adjusting the tab split box:

1. Point to the tab split box (the tiny box to the left of the horizontal scroll bar, just left of the left arrow).

2. When the double-arrow pointer appears, drag the box to the right to shrink the scroll bar and make more room for tabs.

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TechFAQs

Q: I have IMAP and I’d like a list of all of the available spaces in the cemetery. How do I do that?

A: Open any of your MapViews. Click Query>SQL Select on the top menu bar to open the SQL Select window. In the SQL Select window, place your cursor in the from Tables box and use the tables drop down box to select the name of your space layer. Then place your cursor in the where Condition box, and use the columns drop down box to select the C01_Prop_Status column. Next type ="A" after the column name. When the where Condition box reads: C01_Prop_Status = "A", click <OK>. You will be shown a browser window with all available spaces in it, and the total number of available spaces shown in the bottom left corner of the IMAP window.

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Sites Unseen

 

This issue’s focus is on those summer favorites: Gardening and Home Improvement. Check out these pages for great tips and information!

www.hgtv.com

Home and Garden TV

www.bhg.com

Better Homes and Gardens

www.thisoldhouse.com

This Old House

http://www.garden.org

The National

Gardening Association

Sites Unseen is a list of interesting, informative and helpful Web sites we thought might be useful to you.  If your cemetery or cemetery-related business has a Web site, e-mail the address to us at tbalducci@mbs-intl.com.

Upfront Cash for your AR by Fred Miller

At one time or another most of us have applied for a business loan from a financial institution. They may have decided that your business was a good risk and offered to lend you money based on your accounts receivables. To make it a go, you sell your receivables to the bank or other institution. The problem has always remained that banks have not understood our industry.

These institutions then decide which of your customers’ contracts are credit worthy and which are not. For approved contracts, the bank may discount your principal up to 20% or more and keep all of the interest to boot. Finally, if any of these contracts cancels, guess who is responsible? Oh, well, life never was meant to be fair.

Or was it?

MBS has partnered with Sterling Financial Services to provide a better way for qualified cemeterians and funeral directors.

Look at the advantages:

You make the credit decision about your customers.

You collect all of the Principal and Interest.

Your current receivables are eligible for the program.

Your customer stays your customer.

You get immediate funds availability; full contract advance within 48 hours.

You receive the full value of your accounts; no discounting

You are free from much billing and bookkeeping; Sterling does it.

You have online access to customer account details.

And more, for MBS clients the payment records are automatically downloaded to Nexus XP, and the funds are allocated just as your staff had collected the money and made the entries. Trust and commission accounting is just like always, because the recording of payments in Nexus XP is unchanged. The difference is that you get the preneed contract money up front and your staff does less work.

To take part in this marvelous opportunity, you fill out qualification papers, which are approved by Sterling and a Line of Credit is established. You borrow against the LOC to the extent that you choose and transfer receivables to Sterling to cover the amount. Sterling then collects the money directly from the client and credits your account with the entire amount of the payment. Based on your credit rating, you pay an affordable monthly interest fee on the outstanding advance. There are no hidden fees.

Now there is an inviting way to fund a building or just help out your cash flow. You don’t have to be an MBS customer, but I can’t think of a better reason to become one and to pay for your MBS software. Just call MBS for more information and to get started on the paper work. Everything is very confidential.

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Special Feature: Utilizing Unapplied Cash

In our last issue’s Feature Spotlight we discussed Inactive Contracts. This concept also briefly directed attention on the related and very important topic of Unapplied Cash Accounts (UAC), which are used frequently with Inactive Contracts. To round out this discussion, below we’ll focus exclusively on UAC’s and their application within Nexus XP.

UAC’s were developed in Nexus XP v.3.2 to allow customers to put money into their own private account with a cemetery or funeral home for later use. For example, if a company were to develop an inactive contract with a customer, but still require some details before finalizing the contract, the organization would be able to accept a payment and place it in the customer’s own UAC without a contract number. This money could then be applied directly to the contract when it was finalized at a later date. The money could alternatively be held in the client’s account for any unforeseen service charges, which might be applied at a later time.

When unapplied cash is first deposited, no revenue or sale is counted, but cash is instead deposited into a unique UAC for each customer. This money will then show on the receipts reports as a cash deposit. Future deposits from the same individual can also be placed into the same account with the same effect. For the time that money remains in a UAC, it is not applied to a particular sales program or department as it is not associated with a contract or related elements.

Later, when the money is required for a contract or service, it can be withdrawn from the cash account and applied to the new contract as a downpayment or applied as payment for services. At that time the money is rerouted into all appropriate funds and accounts.

When a contract is finalized or services performed, you can access the customers UAC to shift the money from unapplied cash to the source of the downpayment.

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MBS Home Page MBS Product Descriptions for Nexus, IMAP, Deed It! and Uptrends MBS User Support options including Technical Support, Training and Documentation
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Please contact MBS by phone at 1-800-844-4447 / 615-373-0110 or by fax at 615-370-4901 or send us a note by mail to 1889 General George Patton Drive, Suite 400, Franklin, Tn 37067-6293. You can also email us at info@mbs-intl.com.

Copyright © 2001-2007 Memorial Business Systems, Inc. All rights reserved.
Revised: March 7, 2007.